When we think of management, we often think of tall and complicated organisational charts with layer upon layer of bureaucratic hierarchy. But is this the only, or even the best, way to manage? It may be necessary in larger organisations, but does it work in small businesses?
Most small businesses find that a flat, rather than a tall, management structure works best. This is a structure that has relatively few layers of management. A flat structure promotes communication and teamwork among employees. Employees may also have more of an opportunity to contribute to decision making. This, in turn, will have staff working towards shared goals, and they will feel more motivated if they are working towards achieving something they have helped create, rather than following a simple directive from management.