There’s an emerging type of worker who usually knows more about their job than anyone else in the organisation and is not likely to suffer fools gladly. This type of worker is difficult to manage as they don’t consider themselves to be subordinates in the traditional sense.
Professor Peter Drucker called these employees “knowledge workers”, in a book on future management challenges, published in 1959, titled Landmarks of Tomorrow. Knowledge workers are skilled, motivated, challenge-seeking people who convert ideas and raw data into valuable knowledge.