Ticketing and Customer Service Manager

ABOUT ILLUMINATE ADELAIDE

ILLUMINATE ADELAIDE is a celebration of art, light, music and technology, shining a light on Adelaide each July as South Australia’s brightest major winter event.

Welcoming people from all walks of life to experience a program of free and ticketed events by local, national and international artists and companies, Illuminate Adelaide takes over the city’s streets, laneways and buildings to encourage city-wide exploration of all that Adelaide has to offer; driving and expanding visitation and embedding creativity and technology onto Adelaide’s streets in the cooler winter months.

ABOUT THE ROLE

The Ticketing and Customer Service Manager position will oversee a range of ticketing procedures and systems (primarily Tessitura), including event builds, venue relationships, and on-the-ground box office operations in-event. This role will also support the administrator on financial reconciliation and reporting in collaboration with the Ticketing and CRM Manager.

HOW TO APPLY

Your application should include a CV and short cover letter for consideration noting your experience addressing the criteria above working across the arts, culture and major events sectors including any key milestones or achievements to date.

Apply via email to hello@illuminateadelaide.com with your full name and position title in the subject line.

To read the full Position Description, visit our website.

All questions and enquiries can be directed to Di Farrell, Arts Projects Australia Administrator via +61 8 8271 1488.

DEADLINE

Applications close 11:59pm South Australian-time Sunday 10th November 2024.