Mid-tier Digital Designer

Fastmail has been the leading independent email service since 1999. We’re headquartered in Melbourne, Australia, with customers worldwide. At Fastmail, we want to be better. We know we only achieve this through a great team that know what it means to be even better, who want to serve our customers and love our product.

Our culture and values

We Can’t Achieve Anything Better If We Don’t Stand By What We Believe In Most; Our Product And Our Team. To Do This, We Have a Set Of Core Competencies That We Believe Everyone Needs To Hold. These Competencies Are

• Technical & Curious
• Confident & Respectful
• Enthusiastic & Results driven

What are we truly looking for?

You’re a seasoned digital designer with a knack for transforming complex ideas into visually stunning and user-friendly designs. You have a portfolio that speaks volumes about your creativity, attention to detail, and ability to deliver exceptional digital experiences for marketing and product applications. You thrive in collaborative environments and are always up-to-date with the latest design trends and technologies. If you’re passionate about pushing design boundaries and making an impact, we want you at Fastmail.

You’ll work closely with the Head of Design and collaborate with cross-functional teams to uphold our design principles and ensure brand consistency. We work in a hybrid style, and love working together in person so we you will be in the office 3 days a week. We are a highly successful business with small high-performing teams in Australia, America and India. This role is being offered as full-time, however 4 days per week will be considered for the right candidate.

Please note, at Fastmail we have implemented a transparent and fair pay framework where all equal and comparable roles across the business is paid the same. This role has a salary of $93,738.29 + super which is not negotiable.

Who are you?

As a Digital Designer Here At Fastmail You Are

• A seasoned digital designer with a proven track record of creating impactful, high-quality ideas for marketing campaigns, digital projects, and online/web applications.
• Skilled in transforming ideas into visually appealing and user-friendly designs for digital and print.
• Able to demonstrate skills that will include product design initiatives as well as marketing and advertising.
• Proficient in design tools including Adobe Creative Suite and Figma.
• Knowledgeable in user experience (UX) principles, interaction design, and responsive design.
• A creative thinker who constantly explores new design trends and techniques to keep your work fresh and innovative.
• An excellent communicator and collaborator, capable of working effectively with cross-functional teams to achieve design goals.
• Detail-oriented, with a strong commitment to producing polished, high-quality work.
• Experienced in delivering design projects from concept to execution, ensuring they meet both creative and business objectives.
• Passionate about contributing in a small, high-performance work environment where you are solely accountable for your own work (we don’t micro-manage here!)

Some Other Things That Will Definitely Help

• Always take accountability for your actions and decisions, holding yourself to a high standard for your performance and outcomes.
• Less focused on climbing a corporate ladder, rather focused on being a dedicated specialist and working with a small, highly successful, technology business.
• Adaptable and flexible in the face of change, embracing new situations and challenges with a positive attitude.

Requirements

What level of qualifications and experience do you have?

• Experience: Minimum of 5 years of experience, ideally with in-house graphic design, with a strong portfolio showcasing your expertise in creating high-quality digital products.
• Skills: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD, After Effects), and Figma.
• Knowledge: Solid understanding of user experience (UX) principles, interaction design, web design principles and responsive design. Awareness of HTML/CSS also beneficial.
• Creativity: Demonstrated ability to generate innovative marketing and design solutions for digital and print and think critically about design challenges.
• Collaboration: Excellent communication and teamwork skills, with the ability to articulate design concepts and collaborate effectively with diverse teams.
• Attention to Detail: Strong eye for detail and commitment to delivering polished, high-quality work.

What are your responsibilities?

• Undertake design projects from concept to execution, ensuring the final output meets high standards of quality and creativity.
• Design intuitive and engaging high-quality visuals including responsive landing pages for marketing campaigns, social media content, email marketing, and printed promotional materials.
• Apply UX principles and deliver design experiences that are both aesthetically pleasing and functional
• Create prototypes and mock-ups to visualise design ideas and gather feedback from team members.
• Ability to manage multiple projects simultaneously, meet deadlines, and work within project timelines.
• Partner with developers, marketers, and stakeholders to translate business requirements into compelling visual designs.
• Stay updated on industry trends and best practices, applying new techniques and tools to keep our designs fresh and innovative.
• Incorporate feedback from users, stakeholders, and peers to refine and enhance design solutions.

Benefits

Our team and culture are at the heart of everything we do. We embrace a flexible hybrid work style because we believe in getting the job done, not watching the clock. With a standard 37.5-hour workweek, we ensure a healthy work-life balance. We regularly enjoy team lunches, and our snack bar is always stocked to keep you fueled. Plus, we organise various team activities to keep the camaraderie strong. We’re committed to continuous learning and growth, offering ongoing professional development opportunities to support our high-performing team.

Please note this position is based in Melbourne, Australia and you must have work rights. We do not provide relocation support, including financial, or relocation administration.